What are the benefits of the Business Support program?
- Access to experienced consultants who help you through road construction challenges.
- Help to keep your business open.
- Ways to keep your employees and customers.
- Early project updates so you can plan ahead.
- One point of contact for the project team and contractors.
Who can get these services?
Businesses within a quarter mile of an RTA construction project get free help. Businesses farther away can still call Business Support if they think construction will affect them.
How much does it cost?
Free if you’re within the quarter mile area.
How many businesses has Business Support helped?
Since 2006, Business Support has helped more than 11,000 businesses, representing up to 140,000 employees.
How can construction affect my business?
Every business is different. Most see a drop in customers and sales — usually 20%–25%, and sometimes more than 50%. Here is how Business Support can help:
- Marketing and social media
- Customer retention
- Employee retention
- Problem solving
- Project updates
- Signage and access
Who participates?
Business owners, managers, property owners, non-profits, and business groups can all participate.
What if my business has to move during construction?
Business Support offers extra help in these situations and will work with you at every step to reduce the impact.
Who are the Business Support consultants?
Business Support consultants are private sector professionals with over 100 years of experience in construction support and over 150 years in business consulting.
How can I get started?
Start with an intake meeting where the team explains the program and what to expect. Consultants will then review your needs and create a plan.
Will my business information stay private?
Yes. You and your consultant sign a confidentiality agreement. Only basic contact information is kept on file.
Track Record
- 11,000+ businesses served on 60+ regional projects
- 15,000+ customized consulting plans created
- 60,500+ business visits from our outreach team
- 1,450+ email project updates sent per month
How does Business Support stay accountable?
Business Support holds follow-up interviews, focus groups, and internal reviews. It also undergoes regular state and RTA audits. Updates are shared with:
- RTA Board
- CART Committee
- Technical Management Committee
- PAG/RTA Management Team
- Municipalities and project teams
- The public
How does Business Support measure results?
Business Support tracks results through ongoing feedback from clients. Here is how businesses rate the program:
- 83.0% Excellent
- 15.1% Good
- 1.5% Fair
- 0.4% Poor
How can I participate?
The sooner you prepare, the better. Call our Business Support hotline at (520) 838-4352 to get started.
Contact
Steve Taylor, RTA Business Support Program Manager
Phone: (520) 900-3310
STaylor@pagregion.com
1 E. Broadway Blvd., Suite 401, Tucson, AZ 85701