Privacy and Use Policies is managed by Regional Transportation Authority (RTA), which is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. RTA provides this website as a public service. This statement of policies applies to RTA’s website and governs data collection and usage. By using this website, you consent to the data practices and other terms described in this statement.

This website is governed and controlled by the statutes and other laws of the State of Arizona and the United States. Any use of the website shall conform with all RTA policies, and state and federal laws, rules, and regulations. Unauthorized attempts to upload information or alter information on this website are strictly prohibited. By visiting this website, you agree that you will not use the site for any unlawful activity or use it in any way that would violate the above terms.

Collection of Your Personal Information

Through this website, RTA collects personally identifiable information, such as your email address, name, home or work address or telephone number. RTA also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by RTA for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through RTA public message boards, this information may be collected and used by others. Note: RTA does not read any of your private online communications.

RTA encourages you to review the privacy statements of websites you choose to link to from the RTA website so that you can understand how those websites collect, use and share your information. RTA is not responsible for the privacy statements or other content on websites outside of this website.

Use of Your Personal Information

RTA collects and uses your personally identifiable information to operate this website and deliver the services you have requested. RTA also uses your personally identifiable information to inform you of other products or services available from RTA and its affiliates. RTA also may contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

RTA does not sell, rent or lease its customer lists to third parties. RTA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, RTA may share data with trusted partners to help us perform statistical analysis, send you an email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to RTA, and they are required to maintain the confidentiality of your information.

RTA does not use or disclose sensitive personal information, such as race, religion or political affiliations, without your explicit consent.

RTA keeps track of the pages our customers visit within the RTA website, in order to determine what RTA services are the most popular. This data is used to deliver customized content and advertising within RTA to customers whose behavior indicates that they are interested in a particular subject area.

Communications received by us from any source are generally available to the public under provisions of the state’s public records laws. If you send us an electronic mail message (email) that contains personally identifiable information or fill out a form that emails us this information, we will use the personally identifiable information to respond to you. We may redirect your question to another person within RTA who is best able to answer your question. Email is within the definition of a public record under the state public records law and is subject to public disclosure under that law. RTA will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the requirements of the law or comply with legal process served on RTA or this website; (b) protect and defend the rights or property of RTA; and, (c) act under exigent circumstances to protect the personal safety of users of RTA, or the public.

Use of Cookies

This website uses cookies to help you personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can be read only by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize website pages, or register with the RTA website or services, a cookie helps RTA to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the RTA services or websites you visit.

Security of Your Personal Information

RTA secures your personal information from unauthorized access, use or disclosure. RTA secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

RTA will occasionally update this statement of policies to reflect ours and our customers’ feedback. RTA encourages you to periodically review this statement to be informed of how RTA is protecting your information.

Contact Information

RTA welcomes your comments regarding this statement of policies. If you believe that RTA has not adhered to this statement, please contact RTA at We will use commercially reasonable efforts to promptly determine and remedy the problem.